Designing and Delivering Information Skills Sessions

Course code: ANLTC 2005/01

Date: Friday 21 January 2005 , 1000-1630

Description: This is an interactive workshop where participants will present their design for an information skills presentation in small groups at the end of the day. Participants are free to bring ideas/ materials with them in relation to forthcoming information skills presentations.

Audience: Library staff who are currently involved in the design and delivery of information skills training or those who will be conducting such training in the near future. (Maximum number of participants is 16).

Course presenter: Terry Barrett

Host Library/Venue: Dublin City University

Cost: €100 per person


Digitisation Workshop

Course code: ANLTC 2005/02

Date: Thursday 27 and Friday 28 January 2005 , 1000-1700 and 0900-1300 respectively

Description: This two-day workshop will demonstrate and evaluate a number of current digitisation projects and introduce discussions of digitisation policies. Preservation potentials and technical aspects of digital capture and organisation will also be considered.

Audience: Library staff with responsibility for, and an interest in, digitisation issues.

Course presenters: Managers of digital projects and representatives of digitisation groups

Host Library/Venue: Queens University Belfast

Cost: £75.00 (€110) per person


Management Development Programme

Course Code: ANLTC 2005/03

Module 1: Leadership techniques, Friday 11 March 2005
Module 2: Managing Performance, Tuesday 26 April 2005
Module 3: Personal effectiveness, Thursday 19 May 2005

Time: 0930 – 1700 per module

Description: This is an intensive programme for managers in libraries, designed to assist in developing their own management style, with the development of leadership skills, team building and employment legislation in module 1, with performance management, coaching and mentoring in module 2, and self-management techniques in module 3, including goal setting, personal development plans and time management.

Audience: This programme is aimed at new or experienced heads of departments, or librarians wanting to improve their management skills. It is envisaged that participants will attend all three modules, however, substitutions will be accepted.

Course presenters: Howard Shaw Associates.

Host library/venue: University College Dublin.

Cost: €100 per person per module


Communicating Effectively with Users

Course Code: ANLTC 2005/04

Date: Wednesday 23 March 2005

Description: Participants in this one-day event will have the opportunity to develop the key interpersonal skills essential for effective communication, particularly in service-driven environments. The essential tools in this process will be explored with a view to producing a toolkit for use in the library and information sector. In addition, communication initiatives at a strategic and operational level in an organisation will be explored. The course will encourage participation and interaction through the combination of tutor inputs, discussion, case studies and short exercises.

Audience: Suitable for line managers/supervisory staff. NB. these transferable communication skills can be used for both professional and personal development.

Presenter: University of Ulster Library staff and Staff Development.

Host Library/Venue: University of Ulster, Jordanstown Learning Resource Centre

Cost: €100 per person


Writing for the Web

Course Code: ANLTC 2005/05

Date: Friday 15 April 2005 , 0930-1600

Description: Web content and accessibility are now critical issues for libraries. Writing for the Web demands particular perspectives in writing, composition and style to ensure effective communication with readers. Appropriate writing styles and editing methods will be examined through worked examples. Creativity, consistency, navigation and design will all be included. Course notes and documentation will be distributed on the day.

Audience: Library staff involved in developing and writing informational and promotional material for an internal or an external readership.

Prerequisite: Some experience of using a PC and mouse.

Host Library/Venue: Dublin Institute of Technology; Training Room, DIT Library, Aungier St. Dublin 2. (No 7 on Map)

Presenter: Conor Pope, Deputy Editor, Irish Times on the web/

Cost: €120 per person


Conflict Resolution

Course code: ANLTC 2005/06

Date: Wednesday 20 and Thursday 21 April 2005

Duration: 2 days

Description: Participants in this workshop will: gain knowledge of the nature and causes of conflict in work situations; access a personal, interactive style in dealing with conflict with others; be able to handle situations of conflict and aggression effectively using conflict resolution techniques; and will participate in practical role plays to develop skills with analysis and feedback.

Presenters: Howard Shaw Associates

Host Library/Venue: University College Cork/Venue to be announced.

Cost: €230 per person


Managing Outsourcing: Key issues for Libraries

Course Code: ANLTC 2005/07

Date: Tuesday 10 May 2005, 1000 – 1630

Description: The outsourcing debate remains highly relevant to information services and library managers. This workshop will provide the opportunity to take a long, hard look at the management of outsourcing in the library and information sector. It will help to show how successful outsourcing can assist managers and staff in providing the services users want. The presenters Sheila Pantry and Peter Griffiths are the authors of a new book on the subject, and both are well known in information consultancy and electronic publishing, as well as being experts in training and lecturing. This event is a must for anyone who needs to get to grips with this complex issue..

Audience: This workshop is aimed at library staff interested in the issues associated with outsourcing, procurement and service level agreements, and who wish to learn how to more effectively manage these processes.

Presenters: Sheila Pantry, Peter Griffiths

Host Library/Venue: Trinity College Dublin

Number of Places: 35

Cost: €120 per person


Innovative Marketing for Libraries

Course code: ANLTC 2005/08

Date: Wednesday 25 May 2005

Description: Marketing is key to user awareness and uptake of library services but commonly does not receive the regular attention it needs. This seminar will include top tips and original ideas for marketing based on established theory and the presenter’s practical experience of successful promotional campaigns. Delegates will have the opportunity to develop their own marketing programmes using real-life examples of library services.

Audience: Library staff engaged in marketing

Course presenter: Antony Brewerton, Subject Team Leader, Oxford Brookes University Library

Host Library/Venue: National University of Ireland, Galway

Cost: €100 per person


Searching the Web

Course code: ANLTC 2005/09

Date: Wednesday 10 August 2005

Description: The evolution in networked information resources offers new and changing information seeking possibilities to library users. Many existing developments, particularly in Internet searching and discovery, have yet to be consolidated among library users and library staff generally. Finding good quality information on the web is often complex and time consuming, requiring an up-to-date knowledge of how to use a range of evolving search tools and

This course provides an introductory overview of a variety of web searching issues, including developments in the main search engines, search techniques, evaluation and user training. Current developments in news services will also be considered. There will be a mix of presentations, demonstrations, hands-on and discussion sessions.

The outcomes will enable participants to

  • understand search engine design and retrieval issues
  • use a range of search techniques
  • develop appropriate search strategies
  • consider quality issues in Web-based information services
  • compare a variety of Web-based services
  • understand web search in the context of information literacy

Audience: Library staff whose work involves searching the Web on their own or others’ behalf and those who wish to better support – numbers limited to 14.

Course presenters: Ellen Breen (DCU) Tony Eklof (UCD) Grainne McCabe (RCSI) Niall McSweeney (NUIG) Paul Murphy (RCSI)

Host Library/Venue: Organised by the Royal College of Surgeons in Ireland and hosted at Dublin City University

Cost: €100

Slide Presentations

Visit to the Russell Library, National University of Ireland, Maynooth

Course Code: ANLTC 2005/Russell Library, NUIM – Visit

Date: Tuesday 15 November, from 11a.m. until 1p.m.

Description: Participants will have the opportunity to see the Russell Library with its collections of early printed books and manuscripts and to view an exhibition, Early printing in the cities of Europe, through an Irish eye-glass. Tea/Coffee will be served.

Audience: Open to all; places are limited to 16.

Booking: Closing date for booking Wednesday 9 November. Please apply through your local ANLTC representative

Host Library / Venue: National University of Ireland, Maynooth.
Cost: none

Budgets and Financial Management

Course Code: ANLTC 2005/10

Dates: Tuesday 29 and Wednesday 30 November 2005

Description: This 2-day course for senior library staff aims to provide information on national and local funding contexts, and will focus on resource allocation issues and techniques for monitoring and reporting on budgets.

Audience: Senior staff who have responsibility for resource planning and financial allocation within their libraries. Max. 15 participants.

Course presenters: Howard Shaw Associates

Host Library / Venue: University of Limerick/Kilmurry Lodge Hotel, Castletroy, Limerick

Cost: €230


Information Desk Skills

Course code: ANLTC 2005/11

Date: Thursday 1 December 2005

Description: This course will cover a number of topics relating to the provision of a high quality information desk service. This includes the role of the information services in the modern academic library, conducting an effective reference interview, telephone and e-mail reference work, coping with queues, and establishing when to refer queries to librarians. The needs of a diverse user community will also be explored.

Audience: Library Assistants who work at the Information Desk.

Course Presenters: Librarians from Irish University Libraries.

Host Library/Venue: National University of Ireland, Maynooth.

Cost: €100 per person

Slide Presentations